Please click on the YouTube links below for instructions on how to download and use your remote access for your camera system on your smartphone. Thank you for your business!

How to Install iVMS-4500 on Android and use Ip/Domain: https://www.youtube.com/watch?v=RNvBKcMJvsg

How to Install iVMS-4500 on Android and use HiDDNS: https://www.youtube.com/watch?v=6b34jIpb90c

How to Install iVMS-4500 on iPhone and use IP/Domain: https://www.youtube.com/watch?v=ULLkLI3lqn8

How to Install iVMS-4500 on iPhone and use HiDDNS: https://www.youtube.com/watch?v=32Jj5z-cJ8U&t=6s

Enter the following information:

Name: whatever you choose (eg home, work etc)

IP/Host: __________ (use this one for when you are on the same network as you Surveillance System)

HiDDNS: __________ (use this one for when you are NOT on the same network as you Surveillance System)

User ID: __________ (This is the same as your Surveillance System)

Password: _________ (This is the same as your Surveillance System)

If you have any trouble feel free to contact our tech support line @ 1-877-711-CCTV (2288) and select option #2